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Please use the numbers below, if you are experiencing a power outage or a loss of energy supply to your property. These are the numbers of the distribution companies responsible for supply in your area
| Distributor | Distribution Zone (areas served) | Map | NMI Prefixes | 24 Hours Fault Numbers | General Number |
|---|---|---|---|---|---|
| Essential Energy (formerly Country Energy) www.essentialenergy.com.au | Essential Energy covers most of regional and rural New South Wales, including Albury, Bathurst, Dubbo, Grafton, Port Macquarie, Queanbeyan, Tamworth and Wagga Wagga. | Map | 400, 420, 440, 450 | 13 20 80 | 13 23 91 |
| Ausgrid (formerly Energy Australia) www.ausgrid.com.au | Sydney, Central Coast and Hunter regions of New South Wales, including Sydney, Barry, Merriwa, Nelson Bay, Scone and Waterfall. | Map | 410 | 13 13 88 | 13 13 65 |
| Endeavour Energy (formerly Integral Energy) www.endeavourenergy.com.au | Sydney's Greater West, the Southern Highlands and the Illawarra, including Blacktown, Campbelltown, Liverpool, Parramatta, Penrith and Wollongong. | Map | 431 | 13 10 03 | 13 37 18 |
| Jemena (Gas) www.jemena.com.au | Sydney, Newcastle, Central Coast. Wollongong and parts of country NSW. | N/A | N/A | 13 19 09 | 1300 137 078 |
| Distributor | Distribution Zone (areas served) | Map | NMI prefixes | 24 Hours Fault Numbers | General Number |
| Essential Energy (formerly Country Energy) www.essentialenergy.com.au | Essential Energy covers most of regional and rural New South Wales, including Albury, Bathurst, Dubbo, Grafton, Port Macquarie, Queanbeyan, Tamworth and Wagga Wagga | Map | 400, 420, 440, 450 |
13 20 80 | 13 23 91 |
| Ausgrid (formerly Energy Australia) www.ausgrid.com.au | Sydney, Central Coast and Hunter regions of New South Wales, including Sydney, Barry, Merriwa, Nelson Bay, Scone and Waterfall. | Map | 410 | 13 13 88 | 13 13 65 |
| Endeavour Energy (formerly Integral Energy) www.endeavourenergy.com.au | Sydney's Greater West, the Southern Highlands and the Illawarra, including Blacktown, Campbelltown, Liverpool, Parramatta, Penrith and Wollongong. | Map | 431 | 13 10 03 | 13 37 18 |
| Jemena (Gas) www.jemena.com.au | Sydney, Newcastle, Central Coast. Wollongong and parts of country NSW. | N/A | N/A | 13 19 09 | 1300 137 078 |
| Distributor | Distribution Zone (areas served) | Map | 24 Hours Fault Numbers | General Number |
|---|---|---|---|---|
| Citipower (www.powercor.com.au) | Citipower covers the Melbourne CBD, Yarraville, Moonee Ponds, Carlton and Abootsford. | MAP | 13 12 80 | 1300 301 101 |
| Ausnet Services Electricity (previously known as SP Ausnet) (www.ausnetservices.com.au) | Ausnet Energy covers the eastern side of Victoria, including Ringwood, Croydon, Lilydale, Caufield, Warragul, Hallam and Pakenham. | MAP | 13 17 99 | 1300 360 795 |
| Jemena (www.jemena.com.au) | Jemena covers the area to the north west of the Melbourne CBD, incuding Broadmedows, Mickleham, Yuroke, Campbellfield and Thornbury. | MAP | 13 20 99 | 1300 131 689 |
| Australia Gas Networks (previously known as Envestra) (www.australiangasnetworks.com.au) | Envestra covers some of Melbourne CBD and the area to the east of the Melbourne CBD, including Echucha, Shepparton, Benalla and Moe. | MAP | 1800 676 300 | 1300 001 001 |
| Ausnet Services Gas (previously known as SP Ausnet) (www.ausnetservices.com.au) | Ausnet Energy covers some of the Melbourne CBD and the area to the west of the Melbourne CBD, including Geelong, Ballarat, Bendigo, Horsham and Portland. | MAP | 13 67 07 | 1300 360 795 |
| Multinet (www.uemg.com.au) | Multinet covers some of the Melbourne CBD and the area to the West of Melbourne CBD, including Kew, Doncaster and Emerald. | MAP | 13 26 91 | 1300 887 501 |
| Distributor | Distribution Zone (areas served) | Map | 24 Hours Fault Numbers | General Number |
| Citipower (www.powercor.com.au) | Citipower covers the Melbourne CBD, Yarraville, Moonee Ponds, Carlton and Abootsford. | Map | 13 12 80 | 1300 301 101 |
| Ausnet Services Electricity (previously known as SP Ausnet) (www.ausnetservices.com.au) | Ausnet Energy covers the eastern side of Victoria, including Ringwood, Croydon, Lilydale, Caufield, Warragul, Hallam and Pakenham. | Map | 13 17 99 | 1300 360 795 |
| Jemena (www.jemena.com.au) | Jemena covers the area to the north west of the Melbourne CBD, incuding Broadmedows, Mickleham, Yuroke, Campbellfield and Thornbury. | Map | 13 20 99 | 1300 131 689 |
| Australia Gas Networks (previously known as Envestra) (www.australiangasnetworks.com.au) | Envestra covers some of Melbourne CBD and the area to the east of the Melbourne CBD, including Echucha, Shepparton, Benalla and Moe. | Map | 1800 676 300 | 1300 001 001 |
| Ausnet Services Gas (previously known as SP Ausnet) (www.ausnetservices.com.au) | Ausnet Energy covers some of the Melbourne CBD and the area to the west of the Melbourne CBD, including Geelong, Ballarat, Bendigo, Horsham and Portland. | Map | 13 67 07 | 1300 360 795 |
| Multinet (www.uemg.com.au) | Multinet covers some of the Melbourne CBD and the area to the West of Melbourne CBD, including Kew, Doncaster and Emerald. | Map | 13 26 91 | 1300 887 501 |
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